Outsourcing is the process of contracting out a business process, which an organization may have previously performed internally or which the company deems necessary or important, to an independent organization, where the process is purchased as a service. Though the practice of purchasing a business function—instead of providing it internally—is a common feature of any modern economy, the term outsourcing became popular in America near the turn of the 21st century. An outsourcing deal may also involve transfer of the employees involved to the outsourcing business partner.

Although the definition of outsourcing includes both foreign or domestic contracting, the term is sometimes used exclusively referring to the former. The more clear term for this is offshoring, which can be described as “a company taking a function out of their business and relocating it to another country,” whether the external country is physically offshore or not.

The opposite of outsourcing is called insourcing, and is sometimes accomplished via vertical integration. However, a business can provide a contract service to another business without necessarily insourcing that business process.

How we meet your outsourcing needs? We have experienced resources to handle an entire business unit and manage that area for you. Our resources are a combination of both onshore and offshore full time employees which can significantly reduce outsourcing cost for you. With our outsourcing solution, you can focus more on what your company especialises rather than what you have outsourced. Our outsourcing solution is simple but it works.